Clients collect on the Southwest Airways customer support workplace on the Salt Lake Metropolis Worldwide Airport in Salt Lake Metropolis on Friday, Dec. 30, 2022. Southwest Airways says it’s poised to renew regular schedules after a tumultuous eight-day meltdown that left tons of of 1000's of passengers delayed or stranded. Laura Seitz, Deseret Information
The actions of Southwest Airways over the vacations into at the moment are inexcusable. It's time to enact a greater passenger invoice of rights and make the airways accountable when service collapses resulting from their negligence. We'd like the federal government to take motion on this inappropriate habits by a significant transportation firm and improve protections for American vacationers.
George Kounalis
Draper