New Utah prison facing backlog into the thousands of prescription refills for inmates

Pharmacist Mike Aasheim sorts medication blister packs at the new Utah State Correctional Facility in Salt Lake City in June.

Pharmacist Mike Aasheim kinds medicine blister packs on the new Utah State Correctional Facility in Salt Lake Metropolis on June 30, 2022. The Utah Division of Corrections has hit a snag in its new inmate prescription administration program, inflicting a backlog of 1000's of prescriptions which have but to be stuffed, officers say.

Kristin Murphy, Deseret Information

The Utah Division of Corrections has hit a snag in its new inmate prescription administration program, inflicting a backlog of 1000's of prescriptions which have but to be stuffed, officers say.

The issues arose because the division migrated its information to a brand new program referred to as Fusion.

"A whole lot of the challenges got here within the type of having good information to fill prescriptions from," stated Brian Nielson, govt director of the Division of Corrections.

About 6,000 persons are incarcerated in Utah. About 2,500 of them are on the new state jail in Salt Lake Metropolis. These 2,500 inmates have 15,000 ongoing, energetic prescriptions for medicines, and the pharmacy on the jail fills about 30,000 prescriptions each month, Nielson stated.

On Wednesday, about 8,000 prescriptions wanted to be reviewed — that requires figuring out whether or not they have been up for a refill, whether or not the info might assist filling the prescriptions, after which filling and delivering the medicines, Nielson stated. On Thursday morning, that queue was right down to 4,400 prescriptions.

"And that queue will go up and down due to a number of the resolutions that we're doing, and a number of the resolutions Fusion is doing," he added.

The information comes after a 2021 audit by the Workplace of the Legislative Auditor Basic really helpful that the Utah state jail system's Scientific Companies Bureau enhance systemic deficiencies, guarantee sufferers have entry to path from well being care professionals — together with appropriate remedies and medicines — and comply with inner insurance policies and greatest practices for inmate well being care.

Nielson stated the jail is inside "days" of being again to regular operation "and realizing that we're delivering the companies that we all know we're required to."

On a typical day earlier than the system change, the jail pharmacy delivered about 1,000 prescriptions per day.

The backlog prompted an all-hands-on-deck response from jail well being care employees and the Utah Division of Well being and Human Companies, which offered assist workers members together with nurses and pharmacists. Well being care employees are seeing "tons of" of sufferers every day to ensure their medical wants are being met, in keeping with the manager director.

Nursing workers and pharmacy techs are reviewing the data to see if they should add or appropriate information to make it usable within the new system, Nielson added.

"Fusion has been actively concerned in serving to resolve these points and resolve these issues," he stated.

When requested what number of vital medical conditions inmates have confronted as they wait for his or her prescriptions, Nielson stated the query is "troublesome to reply" as a result of the jail offered inmates a 30-day provide of prescriptions deemed most important, together with these for situations similar to coronary heart illness and diabetes.

Now that the brand new jail has been in operation for over three weeks, the issues with the brand new prescription administration system got here into full focus as these vital medicines got here up for refill, Nielson stated.

Regardless of the problems, Nielson stated he has confidence within the new prescription administration program shifting ahead and wouldn't contemplate shifting again to the earlier program.

When requested to reply to reviews from relations that inmates have been ready weeks to obtain care, Nielson stated if somebody has a priority, they need to attain out to jail officers. He stated the jail affords "across the clock" entry to safety workers to whom inmates can specific considerations, and medical employees go to every unit as soon as day by day.

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