By Jackie Fortiér | KPCC/LAist
Two days after Kevin Kwong flew residence to California from New York, his fingers itched so badly, the ache jolted him from sleep. He thought the issue was eczema.
“All the pieces began quickly getting worse,” the Emeryville resident mentioned. “I began to get extra spots, on my face, extra redness they usually began leaking fluid. The rash expanded to my elbows and my fingers and my ankles.”
It took Kwong, 33, six digital appointments with medical doctors and nurses, one name to a nurse hotline, a visit to an pressing care clinic, two emergency room visits and two incorrect diagnoses earlier than an infectious illness specialist identified him with monkeypox in July.
Regardless of taking two checks, he by no means examined constructive.
Because the variety of monkeypox instances has exploded within the U.S., the general public well being system is struggling to unfold the phrase in regards to the virus’s hazard and distribute a restricted provide of vaccines to susceptible individuals.
However the issue extends even additional. Individuals who could also be contaminated are grappling with useless ends, delays, incorrect diagnoses and inappropriate remedies as they navigate an unprepared and ill-informed well being care system.
The once-obscure virus has hospitals racing to show emergency room staffers tips on how to appropriately establish and take a look at for it. Dr. Peter Chin-Hong, the infectious illness specialist at UCSF who finally identified Kwong, mentioned his case was a tipping level for the analysis hospital.
“Kevin got here in the course of the evening when a number of assets weren’t obtainable. So I believe after his case, we’re doing much more schooling of the overall situation. However I believe your common clinician doesn’t all the time know what to do,” Chin-Hong mentioned.

It took a number of telehealth appointments, and journeys to pressing care clinics and emergency rooms earlier than an infectious illness specialist identified Kevin Kwong with monkeypox. “Relying on the place I used to be with my signs, and who I used to be chatting with, I used to be getting completely different solutions,” Kwong recollects. (Courtesy of Kevin Kwong)Monkeypox is attributable to a virus in the identical household as smallpox, although it’s not as transmissible or deadly. Sometimes, sufferers have a fever, muscle aches after which a rash on their face, mouth, fingers and presumably genitals that may final for weeks.
The present outbreak is spreading by way of human-to-human contact, akin to touching a lesion, or exchanging saliva or different bodily fluids. Individuals can even grow to be contaminated by touching objects or surfaces, akin to intercourse toys or sheets, shared with somebody with the sickness.
The primary U.S. monkeypox case of this outbreak was reported Might 17, and since then, the quantity has grown to greater than 6,300 possible or confirmed instances representing virtually each state, plus Washington, D.C., and Puerto Rico.
California Gov. Gavin Newsom has declared a state of emergency to coordinate response and bolster the state’s vaccination efforts. About half of California’s monkeypox instances have been concentrated within the Bay Space.
Though anybody can get contaminated, the outbreak seems to have largely affected males who've intercourse with males. Kwong mentioned he seemingly contracted monkeypox from a sexual encounter throughout New York Satisfaction.
Most medical doctors don’t know tips on how to acknowledge monkeypox. In late June, when Kwong started experiencing signs, a lot of the medical doctors and nurses he spoke with throughout digital visits didn’t even point out monkeypox.
That doesn’t shock Dr. Timothy Brewer, a professor of medication and epidemiology at UCLA.
Brewer has labored on and off in a number of sub-Saharan African international locations over the previous 25 years, however had by no means handled a case of monkeypox throughout that point. “Earlier than this present outbreak, monkeypox was a really uncommon illness,” he
However even when medical doctors haven’t been skilled to acknowledge monkeypox, Brewer mentioned, their recommendation to sufferers might assist comprise the unfold.
“You'll be advising individuals to not have interaction in sexual exercise till their lesions are healed and handled,” Brewer mentioned.
Though many instances are delicate and resolve on their very own, some quickly grow to be critical — like Kwong’s.
“Your physique is being taken over by this factor that you just don’t perceive. And you've got nowhere to go, so it’s each painful and terrifying,” Kwong mentioned.
Kwong had a web based appointment with a nurse who identified him with herpes and prescribed an antiviral medicine.
The rash shortly unfold to extra of his physique. Alarmed, Kwong went to an pressing care clinic. The physician agreed with the herpes prognosis, and added one other: scabies, a rash attributable to mites that burrow into pores and skin.
Over the July Fourth vacation weekend, Kwong frantically reached out to anybody he thought might assist as his signs worsened.
Throughout one other digital appointment, in the course of the evening, a nurse observed the rash had unfold towards his eyes and advised him to go to the emergency room instantly. It was there, at Alta Bates Summit Medical Heart in Oakland, that medical doctors mentioned Kwong might have monkeypox.
“They had been researching whereas I used to be on this room, and back-and-forth on the telephone with the CDC. I anticipated myself, as a affected person, to be at nighttime, however I didn’t notice how little data was additionally given to suppliers and the way unprepared they had been as properly,” he mentioned.
He spent 12 hours within the emergency room, the place nurses swabbed his lesions for a monkeypox take a look at. They advised him to come back again if he developed a fever or began vomiting.
“At this level, I used to be simply depressing. I had sores behind my throat, in my mouth, throughout my physique,” he mentioned.
Later that evening, Kwong determined to go to UCSF Medical Heart. He had heard that UCSF Well being was treating monkeypox instances.
He obtained oxycodone for ache, and was swabbed for an additional monkeypox take a look at.
The subsequent day, Chin-Hong began treating Kwong for monkeypox. “I assumed, wow, this can be a actually, actually in depth illness,” Chin-Hong mentioned. “I'd say Kevin might be within the high 5% of severity of ailments.”
As a result of the rash was near Kwong’s eyes, Chin-Hong feared he might go blind if the illness had been left untreated. He prescribed Tecovirimat, an antiviral medicine.
After the primary day on the drug, Kwong observed that his rash stopped spreading. Over the following two days, the a whole lot of swollen spots flattened into crimson disks. “I used to be shocked by how briskly Kevin improved,” Chin-Hong mentioned.
As Kwong began to heal, he acquired his first take a look at outcome again: adverse. Then the second: adverse.
Chin-Hong mentioned well being staff may not have rubbed his lesions laborious sufficient to get reside cells for the monkeypox take a look at. “It’s very tough as a clinician to essentially get pattern in these sorts of lesions as a result of the affected person is commonly in ache. And also you don’t prefer to see individuals endure,” Chin-Hong mentioned.
For 2 weeks, Kwong took six antiviral drugs a day to rid his physique of the virus. He not wants ache medicine.
Kwong’s fingers and toes are lastly therapeutic. His cuticles and the pores and skin on his fingers peeled off and are within the strategy of regrowing, whereas his fingernails have turned black and began to fall off, he mentioned.
Kwong mentioned the psychological toll will take longer to beat. “I really feel much less invulnerable, as a result of it was such a quickly debilitating illness. And so I’m nonetheless engaged on my psychological state.”
This story is a part of a partnership that features KPCC, NPR and KHN.